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Email Bots for Pega Customer Service

Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    7 Module

    5 Challenges

    3 Std. 54 Min.

    Pega Customer Service 8.6 Für alle Benutzer sichtbar
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Robotic Solution Development for Citrix

  • Mission

    Robotic Solution Development for Citrix

    3 Module

    3 Challenges

    3 Std. 35 Min.

    Pega Robotic Automation Für alle Benutzer sichtbar
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Auto-balancing in Pega Robot Manager

  • Modul

    Auto-balancing in Pega Robot Manager

    5 Themen

    30 Min.

    Pega Robot Manager 8.5.2 Für alle Benutzer sichtbar
  • Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Creating a case from email

  • Modul

    Creating a case from email

    2 Themen

    20 Min.

    Für alle Benutzer sichtbar
  • Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Debugging system performance

Deployment Manager

  • Modul

    Deployment Manager

    4 Themen

    38 Min.

    All Products Für alle Benutzer sichtbar
  • This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

Implement PDF files in robotic automations

  • Modul

    Implement PDF files in robotic automations

    8 Themen

    59 Min.

    Pega Robotic Automation Für alle Benutzer sichtbar
  • The Pega Robot Studio implementation of the PDF Connector component makes work with PDF files easier because you can visually identify the items in...

Measuring system performance

Reviewing log files

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