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Pega Common Data Model
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Mission
Pega Common Data Model
3 Module
1 Challenge
1 Std. 40 Min.
Pega Customer Service 8.8 -
In this mission, you learn about the Pega Common Data Model, which provides the data and integration layer for Pega's Constellation applications. You...
Pega Constellation View-Based UI Configuration for Low-Code Authors
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Mission
Pega Constellation View-Based UI Configuration for Low-Code Authors
7 Module
2 Challenges
3 Std. 55 Min.
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The Pega Constellation View-Based UI Configuration for Low-Code Authors mission prepares you to configure low-code applications using the...
Pega Constellation View-Based UI for Designers
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Mission
Pega Constellation View-Based UI for Designers
1 Mission
7 Module
11 Std. 32 Min.
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The Pega Constellation View-Based UI for Designers Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
4 Module
4 Challenges
3 Std. 20 Min.
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Case Management Edition
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Mission
Pega Customer Service Case Management Edition
2 Module
3 Challenges
1 Std. 30 Min.
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Pega Customer Service Foundation
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Mission
Pega Customer Service Foundation
4 Module
3 Challenges
2 Std. 10 Min.
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Gain experience with several products that are a part of Pega Customer Service™. In this overview mission, you see how Pega Customer Service uses...
Pega Customer Service Implementation
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Mission
Pega Customer Service Implementation
6 Missions
6 Module
2 days 9 Std. 52 Min.
Pega Customer Service '23 -
In this mission you gain an overview into the history and challenges of contact center leaders and agents. You also learn how Pega Customer Service™...
Pega Digital Messaging
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Mission
Pega Digital Messaging
9 Module
7 Challenges
6 Std. 25 Min.
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...
Pega Email Bot Foundation
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Mission
Pega Email Bot Foundation
4 Module
5 Challenges
4 Std. 25 Min.
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Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Pega Express Delivery
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Mission
Pega Express Delivery
8 Module
8 Std. 45 Min.
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Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...