Auditing changes to the value of fields
Archived
2 Tareas
5 minutos
Escenario
GoGoRoad provides roadside assistance services. For a Roadside assistance case type, a driver selects the payment type — credit card or cash. The default payment type is credit card. When the driver changes the payment type, the Auditing team wants to record the change in the case history for availability during a potential audit. Configure the GoGoRoad application to record changes to the payment type field in the Assistance Request case type.
The following table provides the credentials you need to complete the challenge.
| Role | Operator ID | Password |
|---|---|---|
| Application Developer | author@gogoroad | pega123! |
Recorrido del Reto
Tareas detalladas
1 Configure the application to track changes to the Payment Type property
- In App Studio, from the navigation pane, click Case types > Assistance Request to open the Assistance Request case type.
- Click Settings > Auditing.
- Turn on the switch to display the fields section.
- In the list of fields, select the Payment Type check box.
- Click Save.
2 Confirm your work
- In the Assistance Request case type, click Save and run to run a new instance of the Assistance Request case type.
- Complete all required fields. Advance the case to the Enter payment information step.
- On the Enter payment information form, from the Payment Type drop-down, select Cash.
- Click .
- On the Enter payment information form, click the tab, select .
- Verify the changes to the Payment Type field are recorded.
