Continue learning about case management using Pega Platform™.

Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...

Continue learning about data and integration using Pega Platform™.

Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

Design reports to analyze case data and provide insight into processes and workflows.

Screen monitors provide a visual display of UI, but some users require an accessibility device that presents the UI in another manner. Accessibility...

Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications.