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Application Development

Configuring business conditions

  • Módulo

    Configuring business conditions

    2 Temas

    20 minutos

    Pega Customer Service 8.7 Visible to all users
  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Creating a new Cosmos application

  • Módulo

    Creating a new Cosmos application

    2 Temas

    30 minutos

    Pega Platform 8.4 Visible to all users
  • Learn to use the New Application wizard to quickly create a Cosmos application and distinguish Cosmos in the application stack. 

Customizing a dashboard

Designing reports with multiple sources

Exploring application data with Insights

Gaining insight into business efficiency

Low-code defined

Monitoring your contact center with reports

  • Módulo

    Monitoring your contact center with reports

    2 Temas

    15 minutos

    Visible to all users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

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