GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...

The business partners in the Human Resources (HR) department request two reports.

The first report must track the progress of candidate Cases...

Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...

The GoGoRoad application development team has completed and checked in their work for the day. You evaluate the quality of their work by viewing the...

Each candidate Case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...

In the Employee Evaluation case, TGB provides an optional, case-wide action to update an employee’s goals. The Human Resources (HR) department...

Applicants for an open position at TGB must submit a resume as part of the application process. To ensure the security of resumes attached to a...