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Production readiness during the Adopt phase

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    Production readiness during the Adopt phase

    4 Temas

    50 minutos

    Visible to: All users
  • The Adopt phase follows the Build phase. During Adopt, you confirm that your client is ready to implement the Microjourneys™ that you packaged into a...

Creating Insights for BAs

Creating a custom business report

Examining the Case Type Backlog

Configuring a dashboard

Configuring business conditions

Creating reports that combine data from multiple classes

Creating an Insight

Leveraging reports in the contact center

Running Pega Customer Decision Hub setup wizard

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