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Product Training

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Accessibility in your project plan

Módulo

Accessibility in your project plan

5 Temas

1 h 5 minutos
Visible to: All users
Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...

Presenting suggestions for agents

Módulo

Presenting suggestions for agents

4 Temas

35 minutos

Pega Customer Service 8.8
Visible to: All users
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Running Pega Customer Decision Hub setup wizard

Reto

Running Pega Customer Decision Hub setup wizard

4 Tareas

45 minutos

Pega Customer Decision Hub '23 Pega Customer Decision Hub 8.8 Pega Customer Decision Hub 8.7
Visible to: All users
U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...

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About Pegasystems

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

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