As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...

Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.

Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.

Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.

As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...

Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...

Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...

Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...

You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...