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Pega Low-Code App Factory

  • Misión

    Pega Low-Code App Factory

    4 Módulos

    1 h 38 minutos

    Pega Platform 8.4 Visible to all users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Pega Voice AI

  • Misión

    Pega Voice AI

    8 Módulos

    2 horas 50 minutos

    Visible to all users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Access control

Application migration

Application rulesets

Application security

Application versioning

Attribute-based access control

  • Módulo

    Attribute-based access control

    5 Temas

    1 h 5 minutos

    Visible to all users
  • Configure attribute-based access control to enforce security requirements for a specific case or data instance, based on case or session data.

Configuring security policies

Form autofill

  • Módulo

    Form autofill

    2 Temas

    15 minutos

    Visible to all users
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

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