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Pega Low-Code App Factory

  • Misión

    Pega Low-Code App Factory

    4 Módulos

    1 h 38 minutos

    Pega Platform 8.4 Visible to: All users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Pega Process AI Essentials

  • Misión

    Pega Process AI Essentials

    3 Módulos

    2 Retos

    1 h 15 minutos

    Visible to: All users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Pega Voice AI

  • Misión

    Pega Voice AI

    8 Módulos

    3 horas 20 minutos

    Visible to: All users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Application migration

Application rulesets

Application versioning

Content administration

  • Módulo

    Content administration

    10 Temas

    1 h 55 minutos

    Visible to: All users
  • Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

Creating and testing personas

  • Módulo

    Creating and testing personas

    2 Temas

    15 minutos

    Pega Customer Decision Hub '23 Visible to: All users
  • Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Customer Decision Hub predictions

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