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1:1 Customer Engagement Business Transformation
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Misión
1:1 Customer Engagement Business Transformation
6 Módulos
4 horas 50 minutos
Pega Customer Decision Hub '24.1 -
Adopting new technology alone doesn't guarantee success. The effectiveness of new technology depends on alignment with people and business processes....
1:1 Customer Engagement Optimization
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Misión
1:1 Customer Engagement Optimization
6 Módulos
5 Retos
4 horas 20 minutos
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Learn how to run simulations to help business users understand the impact of changes on the decision management framework. Simulations enable you to...
24.1 Ready
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Misión
24.1 Ready
3 Misiones
1 Módulo
19 horas 15 minutos
Pega Platform '24.1 -
This mission covers the latest Pega Platform™ changes in the Pega Infinity™ 24.1 release.
Accessibility Essentials
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Misión
Accessibility Essentials
5 Módulos
5 horas 35 minutos
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According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...
AI for 1:1 Customer Engagement
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Misión
AI for 1:1 Customer Engagement
9 Módulos
15 Retos
11 horas 25 minutos
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Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...
Always-On Outbound Customer Engagement
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Misión
Always-On Outbound Customer Engagement
7 Módulos
8 Retos
6 horas 10 minutos
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Application Development Foundation
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Misión
Application Development Foundation
7 Módulos
4 Retos
7 horas
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Begin your journey to learn about the Application Development capability of Pega Platform™.
Business Agility in 1:1 Customer Engagement
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Misión
Business Agility in 1:1 Customer Engagement
9 Módulos
8 Retos
7 horas 25 minutos
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Business Architect
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Misión
Business Architect
16 Módulos
21 Retos
1 day 3 horas 30 minutos
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Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Case Management Foundation
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Misión
Case Management Foundation
15 Módulos
14 Retos
8 horas 40 minutos
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Begin your journey to learn about Pega’s Case Management features.