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Presenting suggestions for agents

  • Módulo

    Presenting suggestions for agents

    4 Temas

    35 minutos

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Running Pega Customer Decision Hub setup wizard

  • Reto

    Running Pega Customer Decision Hub setup wizard

    4 Tareas

    45 minutos

    Visible to: All users
  • U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...

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