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Skill Level





1:1 Customer Engagement Optimization

Accessibility Essentials

  • Misión

    Accessibility Essentials

    5 Módulos

    5 horas 35 minutos

    Visible to: All users
  • According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...

AI for 1:1 Customer Engagement

  • Misión

    AI for 1:1 Customer Engagement

    10 Módulos

    19 Retos

    12 horas 35 minutos

    Visible to: All users
  • Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...

Always-On Outbound Customer Engagement

Application Development Foundation

BA Business Architect

  • Misión

    BA Business Architect

    21 Módulos

    20 Retos

    1 day 16 horas 55 minutos

    Pega Platform '23 Visible to: Pega Flex Instructors, Mondelez Private CLASS-13039 and BA Flex Public 12.4.23
  • Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...

Business Agility in 1:1 Customer Engagement

Business Architect

Case Management Foundation

Credit Risk Decisioning

  • Misión

    Credit Risk Decisioning

    10 Retos

    4 horas 55 minutos

    Pega Customer Decision Hub '23 Visible to: Credit Risk Private Dec 4 2023 and Pega Flex Instructors
  • Leverage the robust decisioning capabilities of the Pega Infinity platform and delve into the world of credit risk decisioning, exploring how to...

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