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Organization of work for robots

  • Módulo

    Organization of work for robots

    6 Temas

    55 minutos

    Pega Robot Manager 8.8 Visible to: All users
  • Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...

Pega Robot Manager Overview

  • Módulo

    Pega Robot Manager Overview

    5 Temas

    30 minutos

    Pega Robot Manager 8.8 Visible to: All users
  • Gain an overview of Pega Robot Manager. Determine the technology's best use cases and discover how to use Robot Manager as a control center for your...

Pega Robotic Automation

Pega Robotic Process Automation

  • Módulo

    Pega Robotic Process Automation

    8 Temas

    1 h 5 minutos

    Visible to: All users
  • Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...

Permitting access to Pega Robot Manager

  • Módulo

    Permitting access to Pega Robot Manager

    7 Temas

    45 minutos

    Visible to: All users
  • Use access groups, user authentication, and Pega Platform's Dynamic System Settings to grant administrators, developers, and users access to Pega...

Presenting suggestions for agents

  • Módulo

    Presenting suggestions for agents

    4 Temas

    35 minutos

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Prioritizing robots for work adjustments

  • Módulo

    Prioritizing robots for work adjustments

    14 Temas

    1 h 35 minutos

    Pega Robot Manager 8.5.1 Visible to: All users
  • When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator...

Project structure in Pega Robot Studio

  • Módulo

    Project structure in Pega Robot Studio

    7 Temas

    40 minutos

    Pega Robotic Automation 22.1 Visible to: All users
  • Learn the structure and interface of Pega Robot Studio for developing robotic projects. Students grasp the benefits of creating and configuring...

UseKeys property

Reporting in Pega Robot Manager

  • Módulo

    Reporting in Pega Robot Manager

    6 Temas

    1 h 20 minutos

    Pega Robot Manager 8.5.1 Visible to: All users
  • The reporting feature in Pega Robot Manager™ extends the reporting capabilities found in Pega Platform™. You can create, edit, and view reports from...

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