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Case Management Intermediate

Pega Customer Service Case Management Edition

  • Misión

    Pega Customer Service Case Management Edition

    2 Módulos

    3 Retos

    1 h 30 minutos

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Senior System Architect

Extending Service-Level Agreement configurations

Mobile apps for Pega applications

Debugging system performance

Decision tables and trees

Defining a reporting strategy

Designing reports with multiple sources

Flow Action processing

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