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Email Bots for Pega Customer Service

Pega Digital Messaging

Pega Email Bot Foundation

Application migration

Application Rulesets

Application versioning

Configuring chat queues and routing

  • Módulo

    Configuring chat queues and routing

    5 Temas

    40 minutos

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

Configuring Digital Messaging Manager

Creating a case from email

Team application development

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