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Pega Digital Messaging
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Misión
Pega Digital Messaging
11 Módulos
6 Retos
6 horas 50 minutos
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...
Application migration
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Módulo
Application migration
3 Temas
30 minutos
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An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Application Rulesets
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Módulo
Application Rulesets
3 Temas
35 minutos
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Learn how to configure an application Ruleset to package for distribution and learn about the impact the configuration has during development and run...
Application versioning
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Módulo
Application versioning
1 Tema
15 minutos
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Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Team application development
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Módulo
Team application development
1 Tema
20 minutos
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Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.
Digital messaging
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Módulo
Digital messaging
3 Temas
25 minutos
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Configuring application Rulesets
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Reto
Configuring application Rulesets
1 Tarea
20 minutos
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The Human Resources (HR) department requests the ability to update Rules that describe department and company policies in the HRApps application. Add...
Creating a case from an email
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Reto
Creating a case from an email
4 Tareas
20 minutos
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Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Exporting an application
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Reto
Exporting an application
2 Tareas
30 minutos
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Development of the HRApps application is complete. You are asked to migrate the application to a testing system. Quality assurance (QA testers)...
Merging a development Branch
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Reto
Merging a development Branch
4 Tareas
30 minutos
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The Payroll Setup Case Type provides automatic tax withholdings calculated based on the selected filing status. The current version of the Case Type...