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Modular Enterprise Reuse Foundation

  • Misión

    Modular Enterprise Reuse Foundation

    4 Módulos

    2 horas 25 minutos

    Visible to: All users
  • This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...

Pega Email Bot Foundation

Debugging application errors

Creating and managing teams of users

Dev Studio overview

Email bot cases and responses

  • Módulo

    Email bot cases and responses

    2 Temas

    25 minutos

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Email Manager portal

  • Módulo

    Email Manager portal

    6 Temas

    55 minutos

    Visible to: All users
  • The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

Intelligent routing

  • Módulo

    Intelligent routing

    4 Temas

    1 h

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Pega Email Bot configuration

  • Módulo

    Pega Email Bot configuration

    3 Temas

    45 minutos

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...

Perpetual KYC with event-driven architecture

  • Módulo

    Perpetual KYC with event-driven architecture

    3 Temas

    35 minutos

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...

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