The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...

Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...

Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...

Better understand the key features and benefits of Pega Natural Language Processing (NLP). Use Pega NLP to analyze and extract meaningful information...

In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...

This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...