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Pega Customer Service Foundation

Pega Customer Service Implementation

  • Misión

    Pega Customer Service Implementation

    6 Misiones

    6 Módulos

    2 days 15 horas 27 minutos

    Pega Customer Service '23 Visible to: All users
  • In this mission you gain an overview into the history and challenges of contact center leaders and agents. You also learn how Pega Customer Service™...

Pega Diagnostic Center Foundations

  • Misión

    Pega Diagnostic Center Foundations

    4 Módulos

    3 horas 25 minutos

    Visible to: All users
  • Pega Diagnostic Center (PDC) provides a holistic view into the inner workings of your applications. With PDC, you can design your system in an optimal...

Pega Digital Messaging

Pega Email Bot Foundation

Pega Express Delivery

  • Misión

    Pega Express Delivery

    8 Módulos

    8 horas 45 minutos

    Visible to: All users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

Pega Government Platform Core Concepts

Pega Government Platform Technical Applications

  • Misión

    Pega Government Platform Technical Applications

    1 Misión

    6 Retos

    8 horas 9 minutos

    Pega Government Platform 8.7 Visible to: All users
  • Pega Government Platform™ provides a comprehensive set of building blocks to accelerate the development of public sector applications. This mission...

Pega Knowledge

  • Misión

    Pega Knowledge

    6 Módulos

    4 Retos

    5 horas 25 minutos

    Visible to: All users
  • In this mission, you will become familiar with the benefits of content authoring and management with Pega Knowledge. Learn how to import content, work...

Pega Knowledge Buddy

  • Misión

    Pega Knowledge Buddy

    3 Módulos

    3 Retos

    2 horas 50 minutos

    Pega Knowledge Buddy '24.1 Visible to: All users
  • This mission will provide you with an opportunity to gain insight into Knowledge Buddies and Pega GenAI. Learn about the technical aspects of AI...

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