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Defining a customer Microjourney

Decision tables and trees

DevOps

  • Módulo

    DevOps

    5 Temas

    50 minutos

    All Products Visible to: All users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

Identifying duplicate Cases

Sending emails during Case processing

Escalating late work

Generating test coverage reports

  • Módulo

    Generating test coverage reports

    4 Temas

    25 minutos

    All Products Visible to: All users
  • This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...

Skipping a Process or a Stage

Implementing and deploying Pega Care Management

  • Módulo

    Implementing and deploying Pega Care Management

    6 Temas

    55 minutos

    Pega Care Management 8.7 Visible to: All users
  • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

Managing roles and users in Deployment Manager

  • Módulo

    Managing roles and users in Deployment Manager

    3 Temas

    17 minutos

    All Products Visible to: All users
  • In this module, you learn about the following aspects of Deployment Manager:

    • Using the privileges that control access to the features available on...

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