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Application structure design

  • Módulo

    Application structure design

    4 Temas

    1 h 20 minutos

    Pega Platform '23 Visible to: All users
  • The application structure is the first important design decision to be made by an architect when building Pega enterprise applications, as a well...

Work assignment

Assessing and monitoring quality

Automating actions when a property value changes

Case structure design

Claim navigation in Pega Smart Claims Engine

  • Módulo

    Claim navigation in Pega Smart Claims Engine

    5 Temas

    1 h 20 minutos

    Pega Smart Claims Engine for Healthcare 8.6 Visible to: All users
  • This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...

Coexistence for Constellation service requests

  • Módulo

    Coexistence for Constellation service requests

    5 Temas

    40 minutos

    Pega Customer Service 8.8 Visible to: All users
  • Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use a Pega Platform™...

Coexistence for Theme UI-Kit service requests

  • Módulo

    Coexistence for Theme UI-Kit service requests

    4 Temas

    30 minutos

    Pega Customer Service '23 Visible to: All users
  • Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use your Pega Customer Service...

Conduct usability testing

Configuring a CTI Link

  • Módulo

    Configuring a CTI Link

    2 Temas

    15 minutos

    Visible to: All users
  • The Pega Call™ CTI Link is the interface between the Pega Platform™ and a Computer Telephony Integration (CTI) platform. The CTI Link configuration...

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