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Customer Service Low-Code Developer
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Misión
Customer Service Low-Code Developer
2 Misiones
9 Módulos
9 Retos
11 horas 15 minutos
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Email Bots for Pega Customer Service
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Misión
Email Bots for Pega Customer Service
4 Módulos
3 Retos
2 horas 40 minutos
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Lead System Architect
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Misión
Lead System Architect
1 Módulo
1 Reto
9 Misiones
1 day 20 horas 25 minutos
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The Lead System Architect mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Pega Call
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Misión
Pega Call
6 Módulos
2 horas 45 minutos
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Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
Senior System Architect
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Misión
Senior System Architect
20 Módulos
19 Retos
2 Misiones
1 day 12 horas 35 minutos
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...