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Customer Service Developer
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Mission
Customer Service Developer
1 Misión
6 Módulos
6 Retos
13 horas
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In this misson, students learn how to customize a Pega Customer Service™ application. Students use Dev Studio to create customer composite tabs...
Lead System Architect
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Mission
Lead System Architect
1 Módulo
1 Reto
9 Misiones
1 day 20 horas 25 minutos
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The Lead System Architect mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Pega Call
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Mission
Pega Call
6 Módulos
2 horas 45 minutos
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Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
3 Módulos
4 Retos
2 horas 35 minutos
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Foundation
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Mission
Pega Customer Service Foundation
4 Módulos
3 Retos
2 horas 15 minutos
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Gain experience with several products that are a part of Pega Customer Service™. You see how Pega Customer Service uses artificial intelligence (AI)...
Pega Sales Automation Foundation
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Mission
Pega Sales Automation Foundation
6 Módulos
5 Retos
2 horas 35 minutos
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Pega Sales Automation™ shifts the paradigm of sales and sales coaching from reactive to proactive, and from instinct-driven to insight-driven. The...
Senior System Architect
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Mission
Senior System Architect
20 Módulos
19 Retos
2 Misiones
1 day 12 horas 35 minutos
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...