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Pega Email Bot Foundation

Pega Low-Code App Factory

  • Misión

    Pega Low-Code App Factory

    4 Módulos

    1 h 38 minutos

    Pega Platform 8.4 Visible to all users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Application security

  • Módulo

    Application security

    2 Temas

    30 minutos

    Visible to all users
  • Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.

Configuring security policies

Digital messaging

  • Módulo

    Digital messaging

    4 Temas

    30 minutos

    Visible to all users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Email bot cases and responses

  • Módulo

    Email bot cases and responses

    2 Temas

    25 minutos

    Pega Platform 8.7 Visible to all users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Email Manager portal

  • Módulo

    Email Manager portal

    5 Temas

    55 minutos

    Pega Platform 8.7 Visible to all users
  • The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

Intelligent routing

  • Módulo

    Intelligent routing

    4 Temas

    1 h

    Pega Platform 8.7 Visible to all users
  • Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Inviting users to an application

Managing application access

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