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Defining an action for outbound
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Módulo
Defining an action for outbound
3 Temas
35 minutos
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In Pega Customer Decision Hub, the system selects a next best action after it considers customer engagement policies, business objectives, and...
Defining and creating customer journeys
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Módulo
Defining and creating customer journeys
2 Temas
30 minutos
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Customer journeys are the sum of the experiences that your customers go through when interacting with your organization. Rather than looking at just...
Defining and managing customer actions
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Módulo
Defining and managing customer actions
4 Temas
35 minutos
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In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...
Defining customer engagement policies
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Módulo
Defining customer engagement policies
2 Temas
25 minutos
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Engagement policies are the set of conditions such as eligibility, applicability, and suitability that qualify an offer or a group of offers for a...
Defining prediction patterns
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Módulo
Defining prediction patterns
2 Temas
20 minutos
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Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...
Defining the starting population
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Módulo
Defining the starting population
2 Temas
25 minutos
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The starting population is the potential list of customers you want the brain to consider for always-on outbound customer engagement. Learn how to...
Einfache Bereitstellung mit Pega
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Módulo
Einfache Bereitstellung mit Pega
7 Temas
1 h 57 minutos
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In diesem Modul lernen Sie die Bereitstellungsmethode Pega Express™ kennen. Pega Express basiert auf der jahrzehntelangen Erfahrung von Pega in der...
Deploying and assigning robotic automations
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Módulo
Deploying and assigning robotic automations
6 Temas
1 h 5 minutos
Pega Robot Manager 8.5.3 -
Deploy and assign automation packages to Pega Robot Manager. Advance packages from development to production deployment levels.
Deployment Manager
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Módulo
Deployment Manager
4 Temas
38 minutos
All Products -
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...
Deployment Manager application pipelines
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Módulo
Deployment Manager application pipelines
1 Tema
15 minutos
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Familiarize yourself with the various application pipelines used in Pega Customer Decision Hub™ implementations to leverage the full power of change...