Take the next step in your journey towards mastering Application Development.

This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...

The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...

Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...

Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.