Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

The Pega Robot Studio implementation of the PDF Connector component makes work with PDF files easier because you can visually identify the items in...

Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...