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Looking for instructor-led training?
22 horas 35 minutos
Continue learning about low-code application development using Pega Platform™.
4 horas 25 minutos
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
1 h 38 minutos
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...
GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...
The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...
The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...
During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...
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