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Business Architect

Pega Email Bot Foundation

Pega Express Delivery

  • Misión

    Pega Express Delivery

    8 Módulos

    8 horas 45 minutos

    Visible to all users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

Pega Low-Code App Factory

  • Misión

    Pega Low-Code App Factory

    4 Módulos

    1 h 38 minutos

    Pega Platform 8.4 Visible to all users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Architecture and design during the Prepare phase

  • Módulo

    Architecture and design during the Prepare phase

    6 Temas

    1 h 30 minutos

    Visible to all users
  • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Defining a customer Microjourney

Digital messaging

  • Módulo

    Digital messaging

    4 Temas

    30 minutos

    Visible to all users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

The Discover phase and your MLP

  • Módulo

    The Discover phase and your MLP

    12 Temas

    1 h 55 minutos

    Visible to all users
  • Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...

Pega Express introduction

Email bot cases and responses

  • Módulo

    Email bot cases and responses

    2 Temas

    25 minutos

    Pega Platform 8.7 Visible to all users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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