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5 horas 55 minutos
Continue learning about data and integration using Pega Platform™.
2 horas 25 minutos
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
Configure data types based on external data models to simplify integration with external systems.
An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Learn how to configure an application ruleset to package for distribution and learn about the impact the configuration has during development and run...
Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
1 h 55 minutos
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...
Create variations of a rule that can be executed in specific circumstances, to better tailor application behavior to variations identified by the...
Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
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