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Business Architect

Pega Cloud Essentials

  • Misión

    Pega Cloud Essentials

    3 Módulos

    2 horas

    Cloud Visible to all users
  • Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...

Pega Email Bot Foundation

  • Misión

    Pega Email Bot Foundation

    4 Módulos

    5 Retos

    4 horas 25 minutos

    Visible to all users
  • Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...

Pega Express Delivery

  • Misión

    Pega Express Delivery

    8 Módulos

    8 horas 45 minutos

    Visible to all users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

Pega Low-Code App Factory

  • Misión

    Pega Low-Code App Factory

    4 Módulos

    1 h 38 minutos

    Pega Platform 8.4 Visible to all users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Architecture and design during the Prepare phase

  • Módulo

    Architecture and design during the Prepare phase

    6 Temas

    1 h 30 minutos

    Visible to all users
  • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Best practices for keeping your Pega applications running smoothly

  • Módulo

    Best practices for keeping your Pega applications running smoothly

    3 Temas

    25 minutos

    Visible to all users
  • Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using Pega Community, guardrails, and...

Defining a customer Microjourney

Email bot cases and responses

  • Módulo

    Email bot cases and responses

    2 Temas

    25 minutos

    Pega Platform 8.7 Visible to all users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Email Manager portal

  • Módulo

    Email Manager portal

    5 Temas

    55 minutos

    Pega Platform 8.7 Visible to all users
  • The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

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