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Adding optional actions to a workflow

Approvals and SLAs

Approving cases with an authority matrix

  • Módulo

    Approving cases with an authority matrix

    2 Temas

    25 minutos

    Pega Platform 8.2 Visible to all users
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Attaching PDF files to a case

Automating decisions with decision tables

Automating decisions with decision trees

Automating workflow decisions

Automation shapes in the case life cycle

Calculating fields using decision tables

Cascading approvals

  • Módulo

    Cascading approvals

    1 Tema

    15 minutos

    Visible to all users
  • Model approval processing involving a reporting structure to model managerial approvals that are applied consistently to cases. Pega Platform provides...

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