Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...

Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Automating actions whenever the value of a property changes allows for more sophisticated case automation.

Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Create variations of a rule that can be executed in specific circumstances, to better tailor application behavior to variations identified by the...

Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...

Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...

In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...