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Best practices for keeping your Pega applications running smoothly

  • Módulo

    Best practices for keeping your Pega applications running smoothly

    3 Temas

    25 minutos

    Visible to all users
  • Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using Pega Community, guardrails, and...

CloudK Infrastructure overview

  • Módulo

    CloudK Infrastructure overview

    5 Temas

    35 minutos

    Visible to all users
  • The CloudK Infrastructure Service is Pega's next-generation cloud infrastructure that supports the as-a-Service architecture.

    This module...

Form autofill

  • Módulo

    Form autofill

    2 Temas

    15 minutos

    Pega Customer Service 8.7 Visible to all users
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

MLOps

Next best action and customer interactions

Pega Low-Code App Factory introduction

  • Módulo

    Pega Low-Code App Factory introduction

    2 Temas

    22 minutos

    Pega Platform 8.4 Visible to all users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Pega Platform patch releases

  • Módulo

    Pega Platform patch releases

    3 Temas

    40 minutos

    Pega Platform Visible to all users
  • Get familiar with the benefits and best practices of patch releases in Pega Platform™ to effectively adopt the patch release process and reduce hotfix...

Pega Process AI overview

  • Módulo

    Pega Process AI overview

    2 Temas

    25 minutos

    Visible to all users
  • Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...

Pega Support

  • Módulo

    Pega Support

    2 Temas

    25 minutos

    Pega Cloud for Government Visible to all users
  • Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...

Pega Voice AI introduction

  • Módulo

    Pega Voice AI introduction

    2 Temas

    25 minutos

    Pega Customer Service 8.8 Visible to all users
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

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