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Application quality practices

  • Módulo

    Application quality practices

    5 Temas

    40 minutos

    All Products Visible to all users
  • This module provides an overview of application quality and application testing processes. It explains the significance of building test cases that...

Best practices for keeping your Pega applications running smoothly

  • Módulo

    Best practices for keeping your Pega applications running smoothly

    3 Temas

    25 minutos

    Visible to all users
  • Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using Pega Community, guardrails, and...

Creating and executing scenario-based test cases

DevOps

  • Módulo

    DevOps

    5 Temas

    52 minutos

    All Products Visible to all users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

Form autofill

  • Módulo

    Form autofill

    2 Temas

    15 minutos

    Pega Customer Service 8.7 Visible to all users
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

Managing roles and users in Deployment Manager

  • Módulo

    Managing roles and users in Deployment Manager

    3 Temas

    17 minutos

    All Products Visible to all users
  • In this module, you learn about the following aspects of Deployment Manager:

    • Using the privileges that control access to the features available on...

Monitoring the Deployment Manager pipelines

  • Módulo

    Monitoring the Deployment Manager pipelines

    3 Temas

    20 minutos

    Visible to all users
  • In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...

Pega Low-Code App Factory introduction

  • Módulo

    Pega Low-Code App Factory introduction

    2 Temas

    22 minutos

    Pega Platform 8.4 Visible to all users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Pega Support

  • Módulo

    Pega Support

    2 Temas

    25 minutos

    Cloud Visible to all users
  • Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...

Pega Voice AI introduction

  • Módulo

    Pega Voice AI introduction

    2 Temas

    25 minutos

    Pega Customer Service 8.7 Visible to all users
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

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