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Collaborating in Spaces and Pulse

  • Reto

    Collaborating in Spaces and Pulse

    3 Tareas

    10 minutos

    Pega Platform 8.8 Visible to: All users
  • Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...

Collaborating with Pulse and Tags

Communicating with users for BAs

Composing data in Data Flows

  • Reto

    Composing data in Data Flows

    4 Tareas

    25 minutos

    Pega Platform Visible to: All users
  • In the Sample application, two data structures exist:

    • Directors: Sample-Data-Directors
    • Managers: Sample-Data-Managers

    Along with the data structures...

Conducting an interaction

Configuring a business change pipeline

  • Reto

    Configuring a business change pipeline

    3 Tareas

    15 minutos

    Visible to: All users
  • U+ Bank's content team has started working on the Business Operations Environment (BOE) to implement some business changes. They have Deployment...

Configuring a cascading approval with a reporting structure

Configuring a Case suggestion

  • Reto

    Configuring a Case suggestion

    5 Tareas

    15 minutos

    Visible to: All users
  • Customers of U+ Bank initiate a chat session with a live CSR and request to change their home address. The expected outcome is that Messaging AI...

Configuring a chatbot with web messaging

Configuring a coaching tip

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