
Search
Looking for instructor-led training?
Adding and configuring adapters
-
Reto
Adding and configuring adapters
2 Tareas
15 minutos
-
With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...
Adding framework components to a solution
-
Reto
Adding framework components to a solution
8 Tareas
45 minutos
-
The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...
Assessing application performance
-
Reto
Assessing application performance
2 Tareas
10 minutos
-
The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
Configuring a coaching tip
-
Reto
Configuring a coaching tip
3 Tareas
15 minutos
-
You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...
Configuring a common phrase
-
Reto
Configuring a common phrase
2 Tareas
15 minutos
-
Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...
Configuring and managing a deployment pipeline
-
Reto
Configuring and managing a deployment pipeline
8 Tareas
15 minutos
-
As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...
Configuring customer verification
-
Reto
Configuring customer verification
2 Tareas
15 minutos
-
The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...
Configuring organization structure
-
Reto
Configuring organization structure
5 Tareas
15 minutos
Pega Robot Manager 8.5.3 -
For Phase 2 of the application, a basic organizational structure for MyTown must be set up within Pega Robot Manager™. The structure allows users to...
Configuring Pega Robot Manager
-
Reto
Configuring Pega Robot Manager
5 Tareas
30 minutos
Pega Robot Manager 8.5.3 -
MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types by using a Pega Robot Manager™ application. As an...
Creating a composite tab
-
Reto
Creating a composite tab
2 Tareas
5 minutos
-
As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.
...