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Refining an Agile Workbench backlog
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Reto
Refining an Agile Workbench backlog
5 Tareas
30 minutos
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Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Debugging application errors
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Reto
Debugging application errors
4 Tareas
20 minutos
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As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...
Creating and managing teams of users
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Reto
Creating and managing teams of users
5 Tareas
15 minutos
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In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...
Designing a mobile app experience
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Reto
Designing a mobile app experience
4 Tareas
15 minutos
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GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...
Designing a mobile app UI
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Reto
Designing a mobile app UI
3 Tareas
15 minutos
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GoGoRoad's customer experience team wants to provide mobile users with a mobile-oriented interface to present nearby service providers. Instead of...