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Modular enterprise reuse
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Módulo
Modular enterprise reuse
4 Temas
30 minutos
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This module introduces the concept of modular enterprise reuse in the context of Pega applications' ability to reuse workflows, data, decisions, case...
Monitoring adaptive models
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Módulo
Monitoring adaptive models
3 Temas
40 minutos
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It is a regular data scientist task to inspect the health of the out-of-the-box Pega Customer Decision Hub™ predictions and the adaptive models that...
Monitoring and reporting in Pega Robot Manager
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Módulo
Monitoring and reporting in Pega Robot Manager
6 Temas
50 minutos
Pega Robot Manager 8.8 -
The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...
Monitoring the Deployment Manager pipelines
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Módulo
Monitoring the Deployment Manager pipelines
3 Temas
20 minutos
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In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...
Monitoring your contact center with Insights
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Módulo
Monitoring your contact center with Insights
2 Temas
15 minutos
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Monitoring your system with PDC
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Módulo
Monitoring your system with PDC
3 Temas
50 minutos
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Learn how to monitor system resources and background processing with Pega Diagnostic Center (PDC). Understand how to set up and receive scheduled and...
Motivating sales representatives to meet sales targets
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Módulo
Motivating sales representatives to meet sales targets
1 Tema
10 minutos
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Sales goals allow organizations to motivate sales representatives to meet sales targets established by the organization. Pega Sales Automation™...
Navigating the Pega Robot Manager Portal
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Módulo
Navigating the Pega Robot Manager Portal
2 Temas
15 minutos
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The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Next best action and customer interactions
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Módulo
Next best action and customer interactions
2 Temas
20 minutos
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The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Next best action in omnichannel environments
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Módulo
Next best action in omnichannel environments
2 Temas
25 minutos
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Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...