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Application Development Intermediate

  • Mission

    Application Development Intermediate

    7 Módulos

    7 Retos

    8 horas 20 minutos

    Pega Platform 8.7 Visible to all users
  • Take the next step in your journey towards mastering Application Development.

Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    7 Módulos

    5 Retos

    3 horas 54 minutos

    Pega Customer Service 8.6 Visible to all users
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Activities

Automating actions when a property value changes

Background processing

Circumstancing case processing

Creating a case from email

Promoting rule reuse with relevant records

Reviewing log files

Routing email based on content

  • Module

    Routing email based on content

    3 Temas

    25 minutos

    Visible to all users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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