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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Create variations of a rule that can be executed in specific circumstances, to better tailor application behavior to variations identified by the...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...
Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
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