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Automating actions when a property value changes

Conduct usability testing

  • Módulo

    Conduct usability testing

    3 Temas

    20 minutos

    Visible to all users
  • Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...

Implementing service requests

  • Módulo

    Implementing service requests

    3 Temas

    20 minutos

    Pega Customer Service 8.7 Visible to all users
  • In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

Pega Customer Service Case Management Edition introduction

  • Módulo

    Pega Customer Service Case Management Edition introduction

    3 Temas

    20 minutos

    Pega Customer Service 8.7 Visible to all users
  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Securing and auditing data

  • Módulo

    Securing and auditing data

    1 Tema

    15 minutos

    Visible to all users
  • Data is an important asset that must be protected from unauthorized access and use. Client-based access control manages how data is used to comply...

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