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Advanced background processing

  • Module

    Advanced background processing

    5 Topics

    44 mins

    Visible to all users
  • The design of background processing is crucial for meeting business service-level agreements and automating processes. Background processes must be...

AI and robotic automation

  • Module

    AI and robotic automation

    1 Topic

    10 mins

    Visible to all users
  • Artificial intelligence (AI) and robotic automation technology changes the way people work. AI and robotics both automate work, each in a different...

App Studio and collaboration

  • Module

    App Studio and collaboration

    4 Topics

    1 hr 15 mins

    Visible to all users
  • App Studio gives you the ability to collaborate with a business to quickly create new applications and, over time, build a library of assets that can...

Assessing and monitoring quality

  • Module

    Assessing and monitoring quality

    7 Topics

    52 mins

    Visible to all users
  • Coupled with automated unit tests and test suites, monitoring the quality of the rules is crucial to ensuring application quality before application...

Automating actions when a property value changes

  • Module

    Automating actions when a property value changes

    2 Topics

    20 mins

    Visible to all users
  • Automate actions whenever the value of a property changes to implement more sophisticated case automations.

Case structure design

  • Module

    Case structure design

    5 Topics

    1 hr 10 mins

    Visible to all users
  • Case structure is one of the most important considerations when designing an application. The topics in this module cover identification of individual...

Claim navigation in Pega Smart Claims Engine

  • Module

    Claim navigation in Pega Smart Claims Engine

    5 Topics

    1 hr 20 mins

    Visible to all users
  • This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...

Conduct usability testing

  • Module

    Conduct usability testing

    3 Topics

    20 mins

    Visible to all users
  • Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...

Conducting load testing

  • Module

    Conducting load testing

    3 Topics

    23 mins

    Visible to all users
  • Load testing is an important part of preparing any application for production deployment. It helps identify performance issues that may only become...

Configuring a CTI Link

  • Module

    Configuring a CTI Link

    2 Topics

    15 mins

    Visible to all users
  • The Pega Call™ CTI Link is the interface between the Pega Platform™ and a Computer Telephony Integration (CTI) platform. The CTI Link configuration...

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