Skip to main content

Search

Language

Library

Type

Skill Level

Product

Capability

Industry

Role

Pega GenAI in Pega Customer Service

  • Module

    Pega GenAI in Pega Customer Service

    3 Rubriques

    20 mins

    Pega Customer Service '23 Visible to: All users
  • Learn how to make use of Pega GenAI™ features that can aid CSRs in creating automated interaction summaries, and CSR managers in creating Insights in...

Pega GenAI in Pega Platform

  • Module

    Pega GenAI in Pega Platform

    4 Rubriques

    35 mins

    Pega Platform '23 Visible to: All users
  • Learn how to apply Pega GenAI™ features to generate Case Types, Data Models, sample data, and Personas to accelerate the application development...

Pega GenAI in Pega Sales Automation

  • Module

    Pega GenAI in Pega Sales Automation

    2 Rubriques

    15 mins

    Pega Sales Automation '23 Visible to: All users
  • Learn how to use the Pega GenAI™ suggested email replies feature that helps you generate contextually relevant email responses and the add-ins that...

Pega Government Platform overview

  • Module

    Pega Government Platform overview

    3 Rubriques

    31 mins

    Visible to: All users
  • Learn about the features of Pega Government Platform™. Discover the numerous features that help accelerate the development and implementation of...

Pega Knowledge authoring

  • Module

    Pega Knowledge authoring

    3 Rubriques

    30 mins

    Visible to: All users
  • This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...

Pega Knowledge overview

  • Module

    Pega Knowledge overview

    4 Rubriques

    35 mins

    Visible to: All users
  • Explore the features of Pega Knowledge™. Learn how to navigate the Knowledge portal and the content management Life Cycle.

Pega Low-Code App Factory introduction

  • Module

    Pega Low-Code App Factory introduction

    2 Rubriques

    22 mins

    Pega Platform 8.4 Visible to: All users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Pega NLP overview

Pega Platform for the enterprise

Pega Platform resources

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice