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Content administration

  • Module

    Content administration

    10 Rubriques

    1h 45 mins

    Visible to: All users
  • Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

Core concepts of Constellation as a building platform

  • Module

    Core concepts of Constellation as a building platform

    2 Rubriques

    25 mins

    Pega Platform 8.8 Visible to: All users
  • Learn the difference between Pega's traditional section-based architecture and the new view-based architecture (Constellation) and how developers and...

Creating a child Case

Creating a Rule

Creating a data relationship

Creating and testing personas

  • Module

    Creating and testing personas

    2 Rubriques

    15 mins

    Pega Customer Decision Hub '23 Visible to: All users
  • Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Creating and understanding decision strategies

Creating Customer Service data sources

  • Module

    Creating Customer Service data sources

    1 Rubrique

    10 mins

    Visible to: All users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

Creating Data Objects

  • Module

    Creating Data Objects

    3 Rubriques

    30 mins

    Visible to: All users
  • Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

Creating Data Sources walkthrough

  • Module

    Creating Data Sources walkthrough

    7 Rubriques

    40 mins

    Pega Process Mining Visible to: All users
  • Data sources represent an event log and provide the necessary data for several analysis pages and calculations in the application. To help you create...

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