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Events and cases

  • Module

    Events and cases

    3 Rubriques

    55 mins

    Visible to: All users
  • Learn how to use the Event Viewer to monitor your applications and view the details of cases. 

Exporting adaptive model data

  • Module

    Exporting adaptive model data

    3 Rubriques

    35 mins

    Visible to: All users
  • The reporting datamart of Pega Adaptive Decision Manager (ADM) is an open data model. As a result, data scientists that work on Pega Customer Decision...

Exporting historical data

  • Module

    Exporting historical data

    1 Rubrique

    15 mins

    Pega Customer Decision Hub 8.6 Visible to: All users
  • As a data scientist, you can export the raw data that adaptive models have processed, to inspect and validate the predictors. Using Prediction Studio...

Simulating an external data source

Features of the Pega Constellation design system

  • Module

    Features of the Pega Constellation design system

    5 Rubriques

    1h 15 mins

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail. 

Features of the Pega Cosmos design system

  • Module

    Features of the Pega Cosmos design system

    5 Rubriques

    1h 15 mins

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail. 

Field values

Filters

  • Module

    Filters

    3 Rubriques

    20 mins

    Pega Process Mining Visible to: All users
  • In Pega Process Mining, filters are fundamental tools that shift analysis perspective and context based on attributes in the data. Learn how to apply...

Form autofill

  • Module

    Form autofill

    3 Rubriques

    20 mins

    Visible to: All users
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

Full Case Views

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