The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...

Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...