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Low-Code App Builder Extended
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Mission
Low-Code App Builder Extended
1 Mission
18 Modules
18 Défis
22 heures 35 mins
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Continue learning about low-code application development using Pega Platform™.
Creating a custom business report
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Défi
Creating a custom business report
3 Tâches
15 mins
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Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...
Customizing a dashboard
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Défi
Customizing a dashboard
2 Tâches
30 mins
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During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...
Leveraging reports in the contact center
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Défi
Leveraging reports in the contact center
4 Tâches
15 mins
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...