Skip to main content

Search

Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    8 Modules

    7 Défis

    5 heures 40 mins

    Visible to all users
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Pega Low-Code App Factory

  • Mission

    Pega Low-Code App Factory

    4 Modules

    1h 38 mins

    Pega Platform 8.4 Visible to all users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Configuring chat queues and routing

  • Module

    Configuring chat queues and routing

    5 Rubriques

    40 mins

    Visible to all users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

Configuring Digital Messaging Manager

  • Module

    Configuring Digital Messaging Manager

    7 Rubriques

    1h 5 mins

    Visible to all users
  • The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...

Digital messaging

  • Module

    Digital messaging

    4 Rubriques

    30 mins

    Visible to all users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Setting chat and messaging behavior

  • Module

    Setting chat and messaging behavior

    5 Rubriques

    40 mins

    Visible to all users
  • Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice