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Pega Digital Messaging
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Mission
Pega Digital Messaging
8 Modules
7 Défis
5 heures 40 mins
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Low-Code App Factory
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Mission
Pega Low-Code App Factory
4 Modules
1h 38 mins
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Configuring chat queues and routing
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Module
Configuring chat queues and routing
5 Rubriques
40 mins
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You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
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Module
Configuring Digital Messaging Manager
7 Rubriques
1h 5 mins
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The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Digital messaging
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Module
Digital messaging
4 Rubriques
30 mins
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Setting chat and messaging behavior
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Module
Setting chat and messaging behavior
5 Rubriques
40 mins
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Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...