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Product Training

Customer Service Developer

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English

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Product Training

Type

Mission

Module

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Beginner

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Capability

Administration système

Artificial Intelligence

Voice AI

Canaux de conversation

Case Management

Développement d'applications low-code

App Studio

Role

Citizen Developer

Customer Service Developer

Pega Digital Messaging

Mission

Pega Digital Messaging

8 Modules

7 Défis

5 heures 40 mins

Pega Customer Service 8.8 Pega Customer Service 8.6
Visible to all users
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Pega Low-Code App Factory

Mission

Pega Low-Code App Factory

4 Modules

1h 38 mins
Pega Platform 8.4 Visible to all users
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

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About Pegasystems

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

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